Location: Waipa, Waikato
Job type: Full time
Duration: Permanent
Listed: Thursday 19 March 2026

Description

Te Awa Lifecare is one of New Zealand’s most new and purpose built privately owned residential village for older adults. Located in Cambridge, Waikato District, in a spacious rural setting. Te Awa offers a full range of assisted living care options including rest home and hospital care suites. At Te Awa, we help our people make the most of every day, we put our residents first and we offer full care facilities. We pride ourselves on being a community within a community, offering not only quality care but also companionship, security and new experiences. Our staff are chosen for their skill and caring approach, and we aim to create strong connections and trust with them. We offer an integrated model of care offering resident support where they need it in an environment of kindness.

Te Awa has been operating nearly 3 years now, and due to the growth of the village, there are two positions available that will share the role ‘Master of Care, Communication and Organisation’- a role which is critical to the operation of the village.

You will be a conduit of information, you are discreet, you thrive on making things happen for our people. You listen. You are flexible and responsive to people’s needs. Your positive can-do attitude will help make our existing residents feel safe and valued, your colleagues heard and supported, and our visitors and prospective residents feel welcome and eager to return to Te Awa.

Essential Skills we are looking for to thrive in our fast-paced environment where no two days will be the same requires that you:

• As the director of first impressions, communicate effectively with a diverse range of individuals. Your verbal and written communication skills will handle complex interactions, resolve conflicts, and leave a lasting positive impression on clients and colleagues.

• Build and maintain great relationships with our residents and their whanau, visitors, contractors and our wider team, providing support that contributes to the overall success of the organisation.

• Showcase proactive problem solving and demonstrate your ability to anticipate and address issues before they escalate. You can manage unexpected situations with confidence and creativity, making you an indispensable asset to your team.

• Are tech-savvy demonstrating proficiency in office & operational software and understand new technologies, to be able to troubleshoot IT Issues, and train team members.

• Will be open to learning, and grow in your role as the village grows.

You will be a key member of our team, working closely with our management team, across all departments. This is a full-time position; the position needs to be covered 7 days a week. We will appoint two people to this role, who will job share, a possible roster could be 4 on, 4 off, or you will need to work your share of weekends.

Daily activities include making connections for people, initiating sales enquiries, coordinating departmental activities, meeting and greeting people, coordinating resident activities, fixing things that are not working, managing situations that are unplanned, corralling paperwork and information to meet our quality management system requirements, contributing to continuous improvement.

We offer several benefits including:

• A commitment to supporting and mentoring new staff with Te Awa Lifecare orientation programme.

• Be part of our supportive team environment and have a good work life balance.

• Enjoy fabulous, fresh, on-site prepared food at our cafe.

• Free off street car parking.

• Full use of our onsite gym.

• We are deeply committed to providing a supportive environment that empowers mana motuhake for Māori and non-Māori to ensure the best health outcomes for them, recognising that good health outcomes are essential for wellbeing. We practice Whanaungatanga.

• We are integrated into our local community of Cambridge.

This is a fantastic opportunity for a someone who wants to make the most of working in beautiful surroundings with a team who really care. A detailed position description is available on request.

If this sounds like you and you are motivated to be part of this unique and energising culture, please send a cover letter explaining why you are interested along with your CV to employment@teawalifecare.nz. Come and be part of the community, get to know our wonderful residents, support them to embrace life.

Application details

Apply online for this role or contact Mandy Hudson on 07 827 6103 for more information.